Effective Date: 05 March 2024

At Hijab Zay (“we,” “us,” “our”), we strive to provide a seamless and efficient shipping experience for our customers across India. This Shipping Policy outlines our procedures and timelines for shipping orders placed on our website www.hijabzay.com (“Site”).

1. Shipping Timelines:

a. We aim to process and ship all orders within 3-4 business days from the date of purchase.

b. Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track the status of your delivery.

c. Please note that shipping timelines may vary depending on factors such as product availability, order volume, and delivery location. We appreciate your patience and understanding in such cases.

2. Shipping Locations:

a. We offer shipping services to all locations within India.

3. Shipping Methods:

a. We partner with reliable courier services to ensure timely and secure delivery of your orders.

b. Shipping methods may vary based on factors such as order size, weight, and delivery location. We reserve the right to select the most suitable shipping method for your order.

4. Shipping Charges:

a. We offer free shipping on all orders within India.

5. Order Tracking:

a. You can track the status of your order using the tracking information provided in the shipping confirmation email.

b. If you have any questions or concerns regarding the status of your order, please contact our customer support team for assistance.

6. Delivery:

a. Once your order has been shipped, the estimated delivery time will depend on your location and the shipping method selected.

b. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as natural disasters, inclement weather, or public holidays may cause delays beyond our control. We appreciate your patience and understanding in such situations.

7. Delivery Confirmation:

a. Upon successful delivery of your order, you will receive a delivery confirmation email.

b. If you are unavailable to receive the package at the time of delivery, the courier service may leave a delivery notification with instructions for rescheduling delivery or picking up the package from a designated location.

8. Contact Information:

a. If you have any questions or concerns about our Shipping Policy or your order’s shipping status, please contact us at hijabzaybusiness@gmail.com

By placing an order on our Site, you agree to comply with our Shipping Policy. Thank you for choosing Hijab Zay for your hijab and hijab accessory needs. We look forward to serving you!