Effective Date: 05 March 2024

Welcome to Hijab Zay (“we,” “us,” “our”). As an e-commerce website dedicated to providing quality hijabs and hijab accessories, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you visit our website www.hijabzay.com (“Site”) or use our services.

1. Information We Collect:

a. Personal Information:
– When you make a purchase, register for an account, or engage with our Site, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.

b. Order Information:
– We collect information about your orders, including the products purchased, order history, and transaction details.

c. Communication:
– We may collect information when you communicate with us via email, chat, or phone, including the content of your communication and any attachments.

d. Device Information:
– We automatically collect certain information about your device, such as your IP address, browser type, operating system, and device identifiers, to enhance your browsing experience and prevent fraudulent activity.

2. How We Use Your Information:

a. Order Fulfillment:
– We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.

b. Account Management:
– We use your information to create and manage your account, personalize your shopping experience, and provide account-related services.

c. Marketing and Promotions:
– With your consent, we may send you marketing communications, promotions, and special offers. You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions included in each email.

d. Legal Compliance:
– We may use your information to comply with legal obligations, enforce our terms and policies, and protect our rights and safety.

3. Information Sharing:

a. Service Providers:
– We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These service providers are contractually obligated to use your information only as necessary to provide their services to us and are prohibited from using it for any other purpose.

b. Business Transfers:
– In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

c. Legal Compliance:
– We may disclose your information to legal authorities if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

a. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure socket layer technology (SSL).

5. Your Rights and Choices:

a. You have the right to access, update, or delete your personal information. You can manage your account settings and communication preferences by logging into your account or contacting us directly.

b. You can opt-out of receiving marketing communications by following the unsubscribe instructions included in each email or by contacting us.

6. Third-Party Links:

a. Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

7. Children’s Privacy:

a. Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

8. Updates to this Privacy Policy:

a. We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the effective date. We encourage you to review this policy periodically for any changes.

9. Contact Us:

a. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hijabzaybusiness@gmail.com

By using our Site or services, you consent to the terms of this Privacy Policy. Thank you for trusting Hijab Zay with your personal information.